Chevrolet 2012 GMC Terrain Navigation System User's Guide Page 53

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Black plate (53,1)
Chevrolet/GMC Equinox/Terrain/Terrain Denali Infotainment System (GMNA-
Localizing-U.S./Canada-6081476) - 2014 - crc - 6/24/13
Infotainment System 53
Troubleshooting Chart (cont'd)
Problem Recommended Action
Sometimes the wireless headphone audio cuts out or
buzzes.
Check for obstructions, low batteries, reception range,
interference from cell phone towers, or cell phones
being used in the vehicle.
Check that the headphones are on correctly using the L
(left) and R (right) on the headphones.
Check that the headphones are positioned properly with
the headband across the top of the head.
I lost the remote and/or the headphones. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD
player by pressing the AUX button on the remote
control.
DVD Display Error Messages
The DVD display error message
depends on which radio the vehicle
has. The video screen may display
one of the following:
Disc Load/Eject Error or
Mechanical Error: There are disc
load or eject problems.
Disc Format Error or Unknown
Format: The disc is inserted with
the disc label wrong side up, or if
the disc is damaged.
Disc Region Error or Disc Error:
The disc is not from a correct
region.
No Disc Inserted: No disc is
present when the
X is pressed on
the infotainment system.
DVD Distortion
Video distortion can occur when
operating cell phones, scanners, CB
radios, Global Position Systems
(GPS)*, two-way radios, mobile fax,
or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
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