Chevrolet 2001 Astro Owner's Manual Page 376
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- Table of contents
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8-
8-1
Section 8 Customer Assistance Information
Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain
service publications and how to report any safety defects.
8
-2 Customer Satisfaction Procedure
8
-4 Customer Assistance for Text Telephone
(TTY) Users
8-4 Customer Assistance Offices
8
-5 GM Mobility Program for Persons
with Disabilities
8
-6 Chevrolet Roadside Assistance Program
8
-7 Canadian Roadside Assistance
8
-8 Courtesy Transportation
8
-9 Warranty Information
8
-10 Reporting Safety Defects to the United
States Government
8
-10 Reporting Safety Defects to the
Canadian Government
8
-11 Reporting Safety Defects to General Motors
- 1-800-CHEV-USA 2
- 2001 Chevrolet Astro 3
- Owner's Manual 3
- Table of Contents 4
- Your Driving and the Road 5
- Problems on the Road 5
- Maintenance Schedule 6
- Service and Appearance Care 6
- French Language Manual: 8
- How to Use this Manual 9
- Safety Warnings and Symbols 9
- Vehicle Damage Warnings 10
- Vehicle Symbols 11
- Model Reference 12
- Cargo Van 12
- Service Station Guide 13
- Seats and Seat Controls 15
- Power Seat (If Equipped) 16
- Reclining Seatbacks 17
- Rear Seats 20
- -down center armrest console 20
- -shoulder belt 22
- Why Safety Belts Work 27
- -- and the Answers 30
- Driver Position 31
- Q: What’s wrong with this? 34
- -shoulder belt, and 39
- Air Bag System 40
- How the Air Bag System Works 42
- Rear Seat Passengers 47
- -Shoulder Belt 48
- Children and Small Adults 51
- Center Passenger Position 53
- (Bench Seat) 53
- Children 55
- Top Strap 65
- -facing child 65
- Outside Seat Position 67
- Position (Bench Seat) 70
- -facing child restraint 73
- Older Children 75
- Safety Belt Extender 78
- After a Crash 79
- -sided key for the 84
- -coded tag 84
- Front Doors 85
- Rear Doors 85
- Door Locks 87
- Leaving Your Vehicle 89
- Keyless Entry System (Option) 90
- Operation 91
- Battery Replacement 92
- -volt, type CR2032, or 92
- -tip screwdriver to separate 92
- Sliding Door 93
- Sliding Door Security Lock 94
- Passlock 98
- New Vehicle “Break-In” 98
- Ignition Positions 99
- Starting Your Engine 100
- Fuel Regulator 101
- CAUTION: 102
- Parking Brake 106
- Shifting Into PARK (P) 107
- Shifting Out of PARK (P) 110
- Parking Over Things That Burn 110
- Engine Exhaust 111
- Running Your Engine While 111
- You’re Parked 111
- All-Wheel Drive (Option) 113
- Tilt Wheel (If Equipped) 113
- -Beam Changer 114
- -to-Pass 114
- Turn and Lane Change Signals 114
- Exterior Lamps 120
- Automatic Headlamp System 121
- Lamps On Reminder 121
- Daytime Running Lamps 122
- Interior Lamps 123
- Battery Run-Down Protection 124
- Outside Manual Adjust Mirror 124
- Storage Compartments 126
- Overhead Console (Option) 128
- Convenience Net (Option) 133
- Luggage Carrier (Option) 133
- Sun Visors 135
- Accessory Power Outlets 136
- Programming the Transmitter 137
- -held transmitter 137
- - Your Information System 141
- Instrument Panel Cluster 143
- Speedometer and Odometer 144
- -- and even 144
- Safety Belt Reminder Light 145
- Air Bag Readiness Light 145
- Voltmeter 147
- Brake System Warning Light 147
- -- An emission control system 150
- -up, stalling when you put 151
- Security Light 154
- Tow/Haul Light 155
- Check Gages Light 155
- Fuel Gage 156
- Low Fuel Light 156
- Comfort Controls 158
- Heating System 159
- Rear Heating System (Option) 160
- Air Conditioning 161
- Defrosting 162
- Rear Window Defogger (Option) 162
- Ventilation System 163
- Audio Systems 164
- AM-FM Stereo 165
- -FM to select the band 166
- -FM button. To 170
- -FM to return to 172
- Understanding Radio Reception 177
- Tips About Your Audio System 177
- -way radio -- be sure you can 177
- Care of Your Compact Discs 178
- Fixed Mast Antenna 178
- Defensive Driving 180
- Drunken Driving 181
- Control of a Vehicle 184
- Steering 187
- Steering in Emergencies 188
- -- if you can stop in 188
- -- steering around 188
- Off-Road Recovery 189
- -- the head-on collision 190
- Loss of Control 191
- Driving at Night 192
- -year-old 193
- City Driving 197
- Freeway Driving 198
- Before Leaving on a Long Trip 199
- Highway Hypnosis 200
- Hill and Mountain Roads 200
- Winter Driving 202
- Recreational Vehicle Towing 205
- Loading Your Vehicle 206
- Trailering Package 208
- Add-On Equipment 208
- Towing a Trailer 209
- Weight of the Trailer Tongue 212
- -carrying hitch, the trailer 212
- -distributing 212
- -distributing hitch and 213
- Safety Chains 213
- Following Distance 215
- Backing Up 215
- Making Turns 216
- Driving On Grades 216
- Hazard Warning Flashers 220
- Other Warning Devices 221
- Jump Starting 221
- Towing Your Vehicle 225
- Engine Overheating 225
- -speed driving 227
- Cooling System 228
- -COOL coolant mixture 235
- Engine Fan Noise 236
- If a Tire Goes Flat 236
- Changing a Flat Tire 237
- Removing the Wheel Covers 241
- Spare Tire 242
- Compact Spare Tire 250
- Ice or Snow 251
- Doing Your Own Service Work 254
- -check test. See “Malfunction 256
- -enhancing additive 256
- Fuels in Foreign Countries 257
- Filling Your Tank 257
- Engine Compartment Overview 262
- Engine Oil 263
- When to Add Engine Oil 264
- Engine Cover 267
- Engine Air Cleaner/Filter 271
- Automatic Transmission Fluid 272
- How to Check 273
- -- especially in hot weather 273
- All-Wheel Drive (If Equipped) 276
- Rear Axle 277
- Engine Coolant 278
- Radiator Pressure Cap 281
- Power Steering Fluid 282
- Windshield Washer Fluid 282
- Adding Washer Fluid 283
- -to-use washer 283
- Bulb Replacement 288
- Headlamps 289
- Front Turn Signal Lamps 292
- Taillamps 293
- Windshield Wiper 294
- Blade Replacement 294
- -type gage to check tire 296
- Tire Inspection and Rotation 296
- Buying New Tires 298
- -season tread 298
- -- AA, A, B, C 300
- -ahead braking 300
- -- A, B, C 300
- Appearance Care 303
- Care of Safety Belts 305
- -scratching 306
- -strength 306
- Cleaning Aluminum Wheels 308
- (If Equipped) 308
- Cleaning Tires 308
- Sheet Metal Damage 308
- Finish Damage 309
- Underbody Maintenance 309
- Chemical Paint Spotting 309
- Engine Identification 311
- Electrical System 312
- Fuses and Circuit Breakers 313
- -Up Lamps, BTSI Solenoid 315
- -Ign 3, VCM-Brake 315
- -2 Downshift 316
- -Way Power Seats 316
- Replacement Bulbs 319
- Capacities and Specifications 320
- Normal Maintenance 321
- Replacement Parts 321
- Introduction 323
- Part A: Scheduled 325
- Maintenance Services 325
- Scheduled Maintenance 326
- Footnotes 329
- -duty use 329
- 3,000 Miles (5 000 km) 330
- 6,000 Miles (10 000 km) 330
- 9,000 Miles (15 000 km) 331
- 12,000 Miles (20 000 km) 331
- 15,000 Miles (25 000 km) 332
- 18,000 Miles (30 000 km) 333
- 21,000 Miles (35 000 km) 333
- 24,000 Miles (40 000 km) 334
- 27,000 Miles (45 000 km) 334
- 30,000 Miles (50 000 km) 335
- 33,000 Miles (55 000 km) 336
- 36,000 Miles (60 000 km) 336
- 39,000 Miles (65 000 km) 337
- 42,000 Miles (70 000 km) 337
- 45,000 Miles (75 000 km) 338
- 48,000 Miles (80 000 km) 339
- 50,000 Miles (83 000 km) 339
- 51,000 Miles (85 000 km) 339
- 54,000 Miles (90 000 km) 340
- 57,000 Miles (95 000 km) 340
- 60,000 Miles (100 000 km) 341
- 63,000 Miles (105 000 km) 342
- 66,000 Miles (110 000 km) 342
- 69,000 Miles (115 000 km) 343
- 72,000 Miles (120 000 km) 343
- 75,000 Miles (125 000 km) 343
- 78,000 Miles (130 000 km) 345
- 81,000 Miles (135 000 km) 345
- 84,000 Miles (140 000 km) 346
- 87,000 Miles (145 000 km) 346
- 90,000 Miles (150 000 km) 347
- 93,000 Miles (155 000 km) 348
- 96,000 Miles (160 000 km) 348
- 99,000 Miles (165 000 km) 349
- 100,000 Miles (166 000 km) 349
- 150,000 Miles (240 000 km) 350
- 7,500 Miles (12 500 km) 352
- 22,500 Miles (37 500 km) 353
- 37,500 Miles (62 500 km) 355
- 52,500 Miles (87 500 km) 356
- 67,500 Miles (112 500 km) 358
- 82,500 Miles (137 500 km) 360
- 97,500 Miles (162 500 km) 362
- At Each Fuel Fill 364
- At Least Once a Month 364
- At Least Twice a Year 365
- Part C: Periodic 369
- Maintenance Inspections 369
- Part D: Recommended Fluids 371
- Part E: Maintenance Record 373
- Maintenance Record 373
- Customer Assistance for Text 379
- Telephone (TTY) Users 379
- Customer Assistance Offices 379
- Canadian Roadside Assistance 382
- Courtesy Transportation 383
- Warranty Information 384
- REPORTING SAFETY 385
- DEFECTS TO THE UNITED 385
- STATES GOVERNMENT 385
- REPORTING SAFETY DEFECTS TO 385
- THE CANADIAN GOVERNMENT 385
- REPORTING SAFETY DEFECTS 386
- TO GENERAL MOTORS 386
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