Chevrolet 2008 Impala Specifications Page 369
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Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-4
Customer Assistance for Text Telephone
(TTY) Users ...............................................7-5
Customer Assistance Offices ............................7-5
GM Mobility Reimbursement Program ................7-6
Roadside Assistance Program ..........................7-6
Scheduling Service Appointments .....................7-9
Courtesy Transportation ...................................7-9
Collision Damage Repair ................................7-11
Reporting Safety Defects ................................7-14
Reporting Safety Defects to the
United States Government ..........................7-14
Reporting Safety Defects to the
Canadian Government ................................7-15
Reporting Safety Defects to General Motors .....7-15
Service Publications Ordering Information .........7-15
Vehicle Data Recording and Privacy ................7-16
Event Data Recorders ...................................7-17
OnStar
®
......................................................7-18
Navigation System ........................................7-18
Radio Frequency Identification (RFID) ..............7-18
Section 7 Customer Assistance Information
7-1
- Canadian Owners 2
- Vehicle Damage Warnings 4
- Vehicle Symbols 4
- Power Seats 7
- Manual Lumbar 7
- Power Reclining Seatback 9
- {CAUTION: 10
- Head Restraints 11
- Rear Seats 12
- Why Safety Belts Work 15
- Questions and Answers About 18
- Safety Belts 18
- Lap-Shoulder Belt 28
- Shoulder Belt Height Adjuster 30
- Safety Belt Pretensioners 30
- Lap Belt 33
- Safety Belt Extender 34
- Child Restraints 35
- Lower Anchors 46
- Top Tether Anchor 46
- Locations 47
- Rear Seat Position 51
- Where Are the Airbags? 61
- When Should an Airbag Inflate? 63
- What Makes an Airbag Inflate? 64
- How Does an Airbag Restrain? 64
- What Will You See After an 64
- Airbag Inflates? 64
- Passenger Sensing System 66
- Adding Equipment to Your 71
- Airbag-Equipped Vehicle 71
- Restraint System Check 72
- Remote Keyless Entry (RKE) 78
- System Operation 79
- Battery Replacement 81
- Remote Vehicle Start 82
- Remote Start Ready 83
- Power Door Locks 85
- Delayed Locking 85
- Automatic Door Lock 86
- Programmable Automatic Door 86
- Rear Door Security Locks 86
- Trunk Release 88
- Remote Trunk Release 88
- Sun Visors 91
- Theft-Deterrent Systems 92
- PASS-Key 93
- III+ Operation 94
- Starting and Operating 95
- Your Vehicle 95
- Ignition Positions 96
- Starting the Engine 97
- Starting Procedure 98
- Active Fuel Management™ 100
- (3.9L V6 and 5.3L V8 Engines) 100
- Steering Column Shift Lever 105
- Console Shift Lever 105
- Manual Rearview Mirror with 110
- OnStar Services 112
- OnStar Virtual Advisor 113
- OnStar Hands-Free Calling 113
- How OnStar Service Works 114
- Universal Home Remote System 115
- Programming Universal Home 117
- Remote — Rolling Code 117
- Remote — Fixed Code 118
- Using Universal Home Remote 121
- Reprogramming Universal Home 121
- Remote Buttons 121
- Erasing Universal Home Remote 121
- Storage Areas 122
- Convenience Net 123
- Section 3 Instrument Panel 125
- Instrument Panel Overview 128
- Hazard Warning Flashers 130
- Other Warning Devices 130
- Tilt Wheel 130
- Turn and Lane-Change Signals 132
- Flash-to-Pass 133
- Windshield Wipers 133
- Exterior Lamps 138
- Delayed Headlamps 139
- Daytime Running Lamps (DRL)/ 140
- Automatic Headlamp System 140
- Fog Lamps 140
- Instrument Panel Brightness 141
- Courtesy Lamps 141
- Dome Lamp 141
- Entry Lighting 141
- Delayed Entry Lighting 142
- Delayed Exit Lighting 142
- Parade Dimming 142
- Reading Lamps 143
- Mirror Reading Lamps 143
- Electric Power Management 143
- Battery Run-Down Protection 144
- Accessory Power Outlet(s) 144
- Climate Controls 146
- Defogging and Defrosting 148
- Outlet Adjustment 149
- Warning Lights, Gages, and 151
- Indicators 151
- Instrument Panel Cluster 152
- Speedometer and Odometer 153
- Tachometer 153
- Safety Belt Reminders 154
- Charging System Light 158
- Brake System Warning Light 158
- Traction Control System (TCS) 160
- Warning Light 160
- Electronic Stability Control 160
- Indicator Light 160
- Engine Coolant Temperature 161
- Tire Pressure Light 162
- Malfunction Indicator Lamp 163
- If the Light is Flashing 164
- If the Light Is On Steady 164
- Emissions Inspection and 165
- Maintenance Programs 165
- Cruise Control Light 167
- Highbeam On Light 167
- Fuel Gage 167
- DIC Operation and Displays 168
- Trip/Fuel Menu Items 169
- Fuel Range 170
- Average Economy 170
- Management™ Indicator 170
- Average Speed 171
- Blank Display 171
- Oil Life 171
- Tire Pressure 172
- Change Compass Zone 172
- Calibrate Compass 172
- Relearn Remote Key 172
- DIC Compass 173
- Compass Calibration 175
- Compass Calibration Procedure 175
- DIC Warnings and Messages 176
- CHECK TIRE PRESSURE 177
- DRIVER DOOR OPEN 177
- ENGINE OVERHEATED IDLE ENGINE 177
- TRACTION CONTROL ON 183
- TRANSMISSION HOT IDLE ENGINE 183
- TRUNK OPEN 183
- TURN SIGNAL ON 183
- WASHER FLUID LOW ADD FLUID 183
- DIC Vehicle Customization 184
- DISPLAY LANGUAGE 185
- AUTO DOOR UNLOCK 185
- REMOTE DOOR LOCK 186
- REMOTE DOOR UNLOCK 186
- EXIT LIGHTING 187
- APPROACH LIGHTING 187
- CHIME VOLUME 188
- REMOTE START 188
- V TO EXIT appears in the DIC 189
- Setting the Time 191
- Six-Disc CD (MP3) Player 192
- Radio(s) 193
- Radio Data System (RDS) 194
- Playing the Radio 194
- Setting the Tone 196
- (Bass/Midrange/Treble) 196
- Radio Messages 199
- XM™ Satellite Radio Service 199
- Playing a CD 199
- Care of Your CDs 200
- Care of Your CD Player 200
- CD Messages 203
- Using an MP3 204
- Root Directory 205
- Empty Directory or Folder 205
- No Folder 205
- Order of Play 206
- File System and Naming 206
- Preprogrammed Playlists 206
- Playing an MP3 207
- XM Radio Messages 208
- Theft-Deterrent Feature 209
- Audio Steering Wheel Controls 210
- Radio Reception 211
- Backglass Antenna 212
- XM™ Satellite Radio Antenna 212
- Antilock Brake System (ABS) 216
- Braking in Emergencies 217
- Steering 221
- Steering in Emergencies 222
- Off-Road Recovery 223
- Loss of Control 224
- Before Leaving on a Long Trip 226
- Highway Hypnosis 226
- Winter Driving 228
- Example 1 Example 2 235
- Certification Label 236
- Towing Your Vehicle 238
- Recreational Vehicle Towing 238
- Weight of the Trailer 241
- Weight of the Trailer Tongue 241
- Safety Chains 242
- Trailer Brakes 242
- Driving with a Trailer 243
- Following Distance 243
- Backing Up 243
- Making Turns 243
- Parking on a Hill 245
- Accessories and Modifications 249
- Gasoline Octane 252
- Gasoline Specifications 252
- California Fuel 252
- Additives 253
- Fuel E85 (85% Ethanol) 254
- Fuels in Foreign Countries 255
- Hood Release 259
- Engine Compartment Overview 260
- Engine Oil 263
- When to Add Engine Oil 264
- • GM6094M 265
- • SAE 5W-30 265
- • Oils meeting these 265
- Engine Oil Life System 266
- What to Do with Used Oil 267
- Engine Air Cleaner/Filter 268
- Automatic Transmission Fluid 270
- Checking the Fluid Level 271
- Engine Coolant 272
- Overheated Engine Protection 277
- Operating Mode 277
- Cooling System 278
- Power Steering Fluid 283
- Windshield Washer Fluid 284
- Brake Fluid 285
- Headlamps, Front Turn Signal 294
- Sidemarker, and Parking Lamps 294
- Stoplamps and Back-up Lamps 296
- License Plate Lamp 297
- Windshield Wiper Blade 298
- Replacement 298
- Tire Sidewall Labeling 301
- : The type of cord and 302
- : The compact spare tire 302
- Inflation - Tire Pressure 307
- When to Check 308
- How to Check 308
- Tire Pressure Monitor System 309
- Federal Communications 310
- Commission (FCC) and Industry 310
- TPMS Sensor Matching Process 313
- Tire Inspection and Rotation 314
- When It Is Time for New Tires 316
- Uniform Tire Quality Grading 319
- Wheel Replacement 320
- Removing the Flat Tire and 327
- Installing the Spare Tire 327
- Compact Spare Tire 335
- Appearance Care 336
- Fabric/Carpet 337
- Plastic Surfaces 338
- Finish Care 340
- Windshield and Wiper Blades 341
- Aluminum Wheels 341
- Sheet Metal Damage 342
- Finish Damage 342
- Underbody Maintenance 342
- Chemical Paint Spotting 342
- Vehicle Identification 344
- Electrical System 344
- Underhood Fuse Block 346
- Capacities and Specifications 349
- Engine Specifications 350
- Maintenance Schedule 352
- Scheduled Maintenance 354
- Additional Required Services 356
- Maintenance Footnotes 357
- Owner Checks and Services 358
- At Each Fuel Fill 359
- At Least Once a Month 359
- Recommended Fluids and 362
- Lubricants 362
- Engine Drive Belt Routing 364
- Maintenance Record 365
- Maintenance Record (cont’d) 366
- Customer Assistance and 370
- Information 370
- Online Owner Center 372
- Customer Assistance for Text 373
- Telephone (TTY) Users 373
- Customer Assistance Offices 373
- GM Mobility Reimbursement 374
- Roadside Assistance Program 374
- Courtesy Transportation 377
- Transportation Options 378
- Collision Damage Repair 379
- Insuring Your Vehicle 380
- If a Crash Occurs 380
- Reporting Safety Defects 382
- Service Manuals 383
- Service Bulletins 383
- Owner Information 383
- Vehicle Data Recording and 384
- Event Data Recorders 385
- Navigation System 386
- Radio Frequency 386
- Identification (RFID) 386
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