Chevrolet 1967CHEVY II Specifications Page 164

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Customer Number
Please have your customer number available when calling.
If you are a rst time caller, once you have placed an order, you
will be assigned a customer number for future references. The
customer number helps us to identify you if there is more than one
customer with the same name. This will eliminate any confusion
and allow our personnel to access and process your order more
efciently.
Catalog Number
In order for us to serve you better, please supply us with the catalog
number on the front cover or at the top of the order forms in the
back of the catalog. This will enable us to send you an updated
catalog with your order.
Credit Card Payment Method
If you are planning to use a credit card for payment, please have
credit card type, number and expiration date ready when calling
so that your order is processed in a timely manner and will not
create any unnecessary delays.
Ordering Parts
Most all products listed in our catalog have part numbers. Please
have a list of these part numbers ready before calling to place
an order. Having these part numbers available will speed up the
ordering process. You can order over the phone with a credit card
or place prepaid orders by phone to insure accuracy. If you prefer,
you can mail or fax credit card & prepaid orders using order forms
in the back of the catalog. NC residents, add 7.75% sales tax.
Personal checks will be held 15 days to clear.
Prices
Every attempt is made to insure accuracy of prices at time of
catalog printing. However, all prices are subject to change without
notice. Before placing your order, if you would like, ask your sales
associate to call out current computer prices as you order each
item. Ask about volume discounts!
GM Parts
Please remember, all General Motors parts in our catalog end with
GM (309GM). Part numbers in any other format are reproduction
items.
Returns
You must call for a Return Authorization Number. Parts cannot
be used and must be in original packaging. Original packaging
cannot be marked on, so put in another box to mail or ship. We do
charge a restocking fee. No returns after one year.
Shortages
Please check your shipment against the invoice immediately and
contact us in case of any shortages. Check any comments on the
area of the invoice above parts listings for back ordered parts.
Shortages must be reported within 15 days of invoice date
to insure credit.
Damages
In case of damaged or open package, insure that delivery person
notes this on delivery receipt. Contact the delivery company for
inspection and then notify us. We must be notied of damages
within ve days of receipt. Please do not refuse any delivery
without a written release by the driver.
Shipping
We offer shipping via FedEx, UPS and USPS. Freight charges are
based on actual weight plus any required special packaging. There
is an additional charge for oversize packages which ship at a 30
lb. weight regardless of actual weight or price. We do not have a
minimum order but do charge a minimum $6.50 shipping charge.
Truck Freight
Items too large for UPS will be shipped via common carrier.
This normally includes fenders, quarter panels and skins, hoods
and truck tailgates. We do require that these shipments go to a
business address or in care of the carriers freight terminal. NO
C.O.D.’s!!!!
Alaska, Hawaii & Puerto Rico
These shipments must go via UPS 2nd Day Air and will have a
higher percentage freight charge than normal US shipments. NO
C.O.D.’s!!!!
Canada
Canadian orders must be prepaid with credit card or US Funds
Money Order. Appropriate export documents included with order
and you are responsible for any duties at time of delivery.
International
With rare exceptions, we must ship via UPS Air Freight which is
very expensive (some small items can be mailed). Orders must
be prepaid with credit card or US Funds Money Order. Appropriate
export documents included with order and you are responsible for
any duties at time of delivery.
APO/FPO
Must be shipped parcel post with maximum size of 72" length and
girth combined. Please do not send money until we can verify
our ability to ship the order and give you correct amount for order
including shipping.
ATTENTION!
No aerosol cans on any
air freight shipments!
IMPORTANT!
Before placing your order, please read the information below.
Our salespeople are not trained automotive technicians.
You should consult local automotive shops and mechanics
regarding technical advice. Some technical information is
included in assembly and shop manuals available in this catalog.
ORDERING INFORMATION & RETURN POLICIES
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