Chevrolet 2004 Epica Specifications Page 312
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Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Chevrolet by dialing: 1-800-833-CHEV (2438).
(TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Chevrolet encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes
to write to Chevrolet, the letter should be addressed to
Chevrolet’s Customer Assistance Center.
United States – Customer Assistance
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-CHEV-USA® (243-8872)
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
7-4
- Canadian Owners 2
- How to Use This Manual 2
- Vehicle Damage Warnings 4
- Vehicle Symbols 4
- Driver Seat Height Adjuster 9
- Power Seat 9
- Manual Lumbar 11
- Heated Seats 11
- Reclining Seatbacks 12
- Head Restraints 14
- Rear Seats 15
- Why Safety Belts Work 18
- Questions and Answers About 21
- Safety Belts 21
- Driver Position 22
- Shoulder Belt Height Adjuster 24
- Rear Seat Passengers 30
- Lap-Shoulder Belt 31
- Child Restraints 34
- Child Restraint Systems 40
- Where to Put the Restraint 43
- Top Strap 43
- Top Strap Anchor Location 45
- Rear Outside Seat Position 49
- Air Bag Systems 52
- Where Are the Air Bags? 55
- What Makes an Air Bag Inflate? 58
- How Does an Air Bag Restrain? 58
- Remote Keyless Entry System 66
- Operation 67
- Battery Replacement 68
- Central Door Unlocking System 70
- Power Door Locks 71
- Door Ajar Reminder 71
- Rear Door Security Locks 72
- Lockout Protection 72
- Remote Trunk Release 74
- Power Windows 76
- Sun Visors 76
- Theft-Deterrent Systems 77
- Disarming the System 78
- Immobilizer 79
- Immobilizer Operation 79
- Starting and Operating Your 80
- Ignition Positions 81
- Starting Your Engine 82
- Adaptive Shift Logic 86
- Hold Mode 87
- Hold Mode Functions 87
- Parking Brake 88
- Shifting Out of Park (P) 90
- Manual Rearview Mirror 93
- Outside Power Mirrors 94
- Center Console Storage Area 96
- Rear Seat Armrest 96
- Section 3 Instrument Panel 100
- Instrument Panel Overview 102
- Hazard Warning Flashers 104
- Other Warning Devices 104
- Tilt Wheel 105
- Turn and Lane-Change Signals 106
- Flash-to-Pass Feature 106
- Windshield Wiper Lever 107
- {CAUTION: 108
- Exterior Lamps 111
- Lamps On Reminder 112
- Auto-Off Headlamps 112
- Daytime Running Lamps (DRL) 112
- Interior Lamps 113
- Entry Lighting 114
- Dome Lamp 114
- Map Lamps 114
- Trunk Lamp 114
- Accessory Power Outlets 115
- Climate Controls 116
- Defogging and Defrosting 118
- Defogger 119
- Automatic Operation 120
- Manual Operation 121
- Outlet Adjustment 126
- Warning Lights, Gages, and 128
- Indicators 128
- Instrument Panel Cluster 129
- Speedometer and Odometer 130
- Trip Odometer 130
- Tachometer 130
- Safety Belt Reminder Light 131
- Safety Belt Reminder Tone 131
- Air Bag Readiness Light 131
- (SSPS) Warning Light 134
- Traction Control System (TCS) 135
- Warning Light 135
- Hold Mode Light 136
- Malfunction Indicator Lamp 137
- If the Light Is Flashing 138
- If the Light Is On Steady 138
- Programs 139
- Cruise Control Light 141
- Highbeam On Light 141
- Fuel Gage 142
- Low Fuel Warning Light 143
- Secondary Information 144
- Center (SIC) 144
- Door Ajar Light 145
- Trunk Ajar Light 145
- Audio System(s) 146
- Setting Preset Stations 147
- Playing a CD 148
- Using an MP3 CD 149
- File System and Naming 151
- Preprogrammed Playlists 151
- Playing an MP3 151
- CD Messages 152
- Trunk-Mounted CD Changer 153
- Theft-Deterrent Feature 156
- Audio Steering Wheel Controls 157
- Radio Reception 157
- Care of Your CDs 157
- Care of Your CD Player 158
- Backglass Antenna 158
- Your Driving, the Road, and 160
- Your Vehicle 160
- • The drinker’s body weight 161
- Anti-lock Brake System (ABS) 164
- Steering 168
- Steering in Emergencies 169
- Off-Road Recovery 170
- Loss of Control 172
- Driving at Night 173
- City Driving 177
- Freeway Driving 178
- Before Leaving on a Long Trip 179
- Highway Hypnosis 180
- Hill and Mountain Roads 180
- Winter Driving 182
- Driving on Snow or Ice 183
- Towing Your Vehicle 187
- Recreational Vehicle Towing 187
- Dinghy Towing 188
- Dolly Towing 188
- Loading Your Vehicle 190
- Gasoline Octane 199
- Gasoline Specifications 199
- California Fuel 200
- Additives 200
- Hood Release 205
- Engine Compartment Overview 206
- Engine Oil 207
- Checking Engine Oil 208
- When to Add Engine Oil 208
- • SAE 5W-30 209
- Engine Oil Additives 210
- When to Change Engine Oil 210
- Engine Air Cleaner/Filter 211
- Automatic Transaxle Fluid 213
- Engine Coolant 213
- Power Steering Fluid 224
- Windshield Washer Fluid 225
- Brake Pedal Travel 228
- Brake Adjustment 228
- Replacing Brake System Parts 228
- Headlamp Aiming 234
- Front Turn Signal Lamps 237
- Center High-Mounted Stoplamp 238
- Parking Lamps 239
- Windshield Wiper Blade 241
- Replacement 241
- Tire Size 244
- Inflation - Tire Pressure 247
- Tire Inspection and Rotation 248
- Uniform Tire Quality Grading 251
- Temperature — A, B, C 252
- Cleaning Fabric/Carpet 263
- Using Cleaner on Fabric 264
- Cleaning Vinyl 264
- Cleaning Leather 265
- Cleaning Glass Surfaces 265
- Finish Care 267
- Sheet Metal Damage 268
- Finish Damage 268
- Underbody Maintenance 269
- Chemical Paint Spotting 269
- (cont’d) 270
- Vehicle Identification 271
- Electrical System 272
- Fuses and Circuit Breakers 273
- Engine Compartment Fuse Block 275
- Capacities and Specifications 279
- Maintenance Schedule 282
- Part A: Scheduled Maintenance 284
- Services 284
- Selecting the Right Schedule 285
- Short Trip/City Scheduled 286
- Maintenance 286
- 21,000 Miles (35 000 km) 288
- 24,000 Miles (40 000 km) 288
- 27,000 Miles (45 000 km) 288
- 30,000 Miles (50 000 km) 288
- 33,000 Miles (55 000 km) 288
- 90,000 Miles (150 000 km) 292
- 93,000 Miles (155 000 km) 292
- 96,000 Miles (160 000 km) 292
- 99,000 Miles (165 000 km) 292
- 100,000 Miles (166 000 km) 292
- Long Trip/Highway Scheduled 293
- 37,500 Miles (62 500 km) 294
- 45,000 Miles (75 000 km) 294
- 50,000 Miles (83 000 km) 295
- 52,500 Miles (87 500 km) 295
- 60,000 Miles (100 000 km) 295
- 67,500 Miles (112 500 km) 296
- 75,000 Miles (125 000 km) 296
- 82,500 Miles (137 500 km) 296
- 97,500 Miles (162 500 km) 297
- At Each Fuel Fill 298
- At Least Once a Month 298
- At Least Twice a Year 299
- At Least Once a Year 299
- Throttle System Inspection 303
- Brake System Inspection 303
- Lubricants 304
- Part E: Maintenance Record 305
- Maintenance Record (cont’d) 306
- Customer Assistance and 310
- Information 310
- Online Owner Center 311
- Customer Assistance for Text 312
- Telephone (TTY) Users 312
- Customer Assistance Offices 312
- Roadside Assistance Program 314
- Courtesy Transportation 315
- Plan Ahead When Possible 316
- Transportation Options 316
- Courtesy Rental Vehicle 317
- Data Recorders 318
- Reporting Safety Defects 319
- Reporting Safety Defects to 320
- General Motors 320
- Service Publications Ordering 320
- Service Bulletins 321
- Owner’s Information 321
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