Chevrolet 2004 Tahoe Specifications Page 519
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Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text Telephone
(TTY) Users ...............................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Program for Persons with
Disabilities ..................................................7-5
Roadside Assistance Program ..........................7-6
Courtesy Transportation ...................................7-7
Vehicle Data Collection and
Event Data Records ....................................7-9
Reporting Safety Defects ................................7-10
Reporting Safety Defects to the United States
Government ..............................................7-10
Reporting Safety Defects to the Canadian
Government ..............................................7-11
Reporting Safety Defects to
General Motors .........................................7-11
Service Publications Ordering Information .........7-11
Section 7 Customer Assistance and Information
7-1
- Canadian Owners 2
- How to Use This Manual 2
- Vehicle Damage Warnings 4
- Vehicle Symbols 4
- Model Reference 6
- Power Seats 10
- Power Lumbar 11
- Heated Seats 11
- Reclining Seatbacks 12
- Head Restraints 14
- Removing the Bench Seat 25
- Why Safety Belts Work 30
- Questions and Answers About 33
- Safety Belts 33
- Driver Position 34
- Center Passenger Position 43
- Lap Belt 44
- Rear Seat Passengers 45
- Children and Small Adults 48
- Second Row Seat 49
- Safety Belt Extender 50
- Child Restraints 51
- Top Strap 62
- Rear Outside Seat Position 68
- Center Rear Seat Position 71
- Center Front Seat Position 73
- Where Are the Air Bags? 81
- Side Impact Air Bags 84
- Air Bag Systems 84
- What Makes an Air Bag Inflate? 85
- How Does an Air Bag Restrain? 85
- Passenger Sensing System 88
- Restraint System Check 93
- Remote Keyless Entry System 98
- Operation 99
- Remote Alarm 100
- Battery Replacement 100
- Resynchronization 101
- {CAUTION: 102
- Power Door Locks 103
- Delayed Locking 104
- Programmable Automatic 104
- Door Locks 104
- Rear Door Security Locks 106
- Liftgate Glass and Liftgate 108
- Panel Doors 108
- Manual Windows 110
- Power Windows 110
- Sun Visors 111
- Theft-Deterrent Systems 112
- Testing the Alarm 113
- Starting and Operating Your 114
- Ignition Positions 115
- Starting Your Engine 116
- Engine Coolant Heater 117
- Tow/Haul Mode 121
- Four-Wheel Drive 122
- Shifting into 4LO 125
- Shifting Out of 4LO 125
- Shifting into NEUTRAL 126
- Shifting Out of NEUTRAL 126
- Parking Brake 130
- Shifting Out of Park (P) 133
- Manual Rearview Mirror 136
- , Compass and 136
- Temperature Display 136
- Compass Variance 137
- Compass Calibration 138
- Passenger Air Bag Indicator 138
- Cleaning the Mirror 138
- Compass Operation 139
- Outside Manual Mirrors 141
- Outside Camper-Type Mirrors 141
- Outside Power Mirrors 142
- Services 145
- HomeLink 147
- Transmitter 147
- Gate Operator and Canadian 149
- Programming 149
- Storage Areas 151
- Rear Storage Area 153
- Convenience Net 153
- Cargo Cover 153
- Vehicle Personalization 155
- Easy Exit Seat 156
- Section 3 Instrument Panel 157
- Instrument Panel Overview 160
- Hazard Warning Flashers 162
- Other Warning Devices 162
- Tilt Wheel 163
- Turn and Lane Change Signals 164
- Exterior Lamps 170
- Automatic Headlamp System 171
- Lamps On Reminder 172
- Daytime Running Lamps 172
- Fog Lamps 173
- Interior Lamps 175
- Dome Lamps 176
- Battery Run-Down Protection 176
- Accessory Power Outlets 177
- Climate Controls 178
- Dual Climate Control System 179
- Defogging and Defrosting 181
- Rear Window Defogger 181
- Outlet Adjustment 182
- Automatic Operation 184
- Manual Operation 185
- Air Conditioning 187
- Rear Air Conditioning System 190
- Rear Air Conditioning and 191
- Heating System 191
- Fan Knob 192
- Temperature Knob 192
- Mode Knob 192
- System and Electronic Climate 193
- Controls 193
- AUTO Mode 194
- Warning Lights, Gages and 195
- Indicators 195
- Instrument Panel Cluster 196
- Speedometer and Odometer 197
- Tachometer 197
- Safety Belt Reminder Light 197
- Air Bag Readiness Light 198
- Battery Warning Light 200
- Voltmeter Gage 200
- Traction Off Light 202
- Transmission Temperature Gage 204
- Tire Pressure Light 205
- Malfunction Indicator Lamp 206
- If the Light is Flashing 207
- If the Light Is On Steady 207
- Emissions Inspection and 208
- Maintenance Programs 208
- Cruise Control Light 210
- Four-Wheel-Drive Light 210
- Tow/Haul Mode Light 210
- Fuel Gage 211
- Low Fuel Warning Light 211
- DIC Operation and Displays 212
- Trip Information Button 213
- Fuel Information Button 215
- Average Fuel Economy 216
- Instant Fuel Economy 216
- GM Oil Life System 216
- Personalization Button 217
- Alarm Warning Type 218
- Automatic Locking 218
- Automatic Unlocking 219
- Seat Position Recall 220
- Perimeter Lighting 220
- Remote Lock Feedback 221
- Remote Unlock Feedback 221
- Easy Exit Driver Seat 223
- Display Units (ENG/MET) 223
- • UNITS: ENGLISH 223
- • UNITS: METRIC 223
- DIC Warnings and Messages 224
- BATTERY NOT CHARGING 225
- BUCKLE SEATBELT 225
- BUCKLE PASSENGER 225
- CHANGE ENGINE OIL 225
- SERVICE BRAKE SYSTEM 229
- SERVICE 4 WHEEL STEER 229
- SERVICE 4WD 229
- SERVICE RIDE CONTROL 229
- SERVICE STABILITY 229
- SERVICE TIRE MONITOR 230
- STABILITY SYS ACTIVE 230
- STABILITY SYS DISABLED 230
- TIGHTEN FUEL CAP 231
- TRACTION ACTIVE 231
- TRACTION SYS LIMITED 231
- TRANSMISSION HOT 231
- Audio System(s) 232
- Radio Data Systems (RDS) 233
- AM-FM Radio 234
- Setting Preset Stations 235
- Radio Messages 236
- Radio with CD 237
- XM™ Satellite Radio Service 238
- (48 Contiguous US States) 238
- Playing the Radio 238
- Finding a Station 239
- (RDS and XM™) 241
- RDS Messages 242
- XM™ Radio Messages 244
- XM™ Radio Messages (cont’d) 245
- Playing a CD 246
- Radio with Cassette and CD 248
- Radio Data System (RDS) 249
- Playing a Cassette Tape 258
- Cassette Tape Messages 260
- CD Adapter Kits 260
- CD Messages 263
- Listening to a DVD 263
- Radio with Six-Disc CD 264
- Playing a Specific Loaded CD 274
- Using Song List Mode 276
- Before You Drive 279
- DVD Player 279
- DVD Player Buttons 280
- Playing a Disc 281
- Ejecting a Disc 281
- Video Screen 282
- Remote Control 283
- Headphones 286
- Stereo RCA Jacks 287
- Audio Output 288
- Rear Seat Audio (RSA) 291
- Theft-Deterrent Feature 293
- Audio Steering Wheel Controls 293
- DVD Distortion 294
- Radio Reception 294
- Care of Your CDs and DVDs 295
- Your Driving, the Road, and 298
- Your Vehicle 298
- Drunken Driving 299
- Control of a Vehicle 302
- Anti-lock Brake System 303
- Traction Assist System (TAS) 305
- Locking Rear Axle 307
- Stabilitrak 308
- Traction Control Operation 309
- Steering 311
- Steering in Emergencies 312
- QUADRASTEER™ 313
- Car Washes for QUADRASTEER™ 315
- Equipped Vehicles 315
- Off-Road Recovery 316
- Loss of Control 318
- Off-Road Driving 319
- Before You Go Off-Roading 321
- Environmental Concerns 323
- Traveling to Remote Areas 323
- • Is the path ahead clear? 325
- Driving at Night 335
- City Driving 339
- Freeway Driving 340
- Before Leaving on a Long Trip 341
- Highway Hypnosis 342
- Hill and Mountain Roads 342
- Winter Driving 344
- Using the Recovery Hooks 349
- Towing Your Vehicle 351
- Recreational Vehicle Towing 351
- Dolly Towing 353
- Loading Your Vehicle 356
- Certification/Tire Label 358
- Level Control 360
- Autoride™ 360
- Weight of the Trailer 364
- Weight of the Trailer Tongue 367
- Carrying Hitches 368
- Safety Chains 369
- Trailer Brakes 369
- Following Distance 371
- Backing Up 371
- Making Turns 371
- Trailer Wiring Harness 374
- Four-Wire Harness Adapter 377
- Power Winches 378
- Step-Bumper Pad 378
- Gasoline Octane 382
- Gasoline Specifications 383
- California Fuel 383
- Additives 383
- Fuel E-85 (85% Ethanol) 384
- Hood Release 389
- Engine Compartment Overview 390
- Engine Oil 394
- When to Add Engine Oil 395
- • GM6094M 396
- Engine Oil Additives 397
- When to Change Engine Oil 398
- (GM Oil Life System) 398
- Engine Air Cleaner/Filter 399
- How to Inspect 400
- How to Check 402
- Checking the Fluid Level 403
- Engine Coolant 404
- Engine Overheating 407
- Cooling System 409
- Engine Fan Noise 416
- Power Steering Fluid 416
- What to Use 417
- Windshield Washer Fluid 418
- Brake Pedal Travel 422
- Brake Adjustment 422
- Replacing Brake System Parts 422
- All-Wheel Drive 429
- Rear Axle 430
- Front Axle 432
- Roof Marker Lamps 436
- Taillamps 437
- Replacement Bulbs 438
- Windshield Wiper Blade 439
- Replacement 439
- Tire Size 444
- Inflation - Tire Pressure 449
- Tire Pressure Monitor System 450
- Tire Inspection and Rotation 452
- When It Is Time for New Tires 454
- Buying New Tires 454
- Uniform Tire Quality Grading 456
- Wheel Replacement 457
- CAUTION: (Continued) 471
- Spare Tire 479
- Appearance Care 480
- Using Cleaner on Fabric 481
- Finish Care 484
- Sheet Metal Damage 486
- Finish Damage 486
- Underbody Maintenance 486
- Chemical Paint Spotting 486
- (cont’d) 487
- Vehicle Identification 488
- Electrical System 488
- Windshield Wiper Fuses 489
- Power Windows and Other 489
- Power Options 489
- Fuses and Circuit Breakers 489
- Underhood Fuse Block 493
- Capacities and Specifications 498
- Cooling System Capacity 499
- Capacities 500
- Maintenance Schedule 502
- Scheduled Maintenance 504
- Additional Required Services 506
- Maintenance Footnotes 508
- Owner Checks and Services 510
- At Each Fuel Fill 510
- At Least Once a Month 510
- Recommended Fluids and 513
- Lubricants 513
- Maintenance Record 517
- Maintenance Record (cont’d) 518
- Customer Assistance and 520
- Information 520
- Online Owner Center 521
- Customer Assistance for Text 522
- Telephone (TTY) Users 522
- Customer Assistance Offices 522
- Assistance 523
- Roadside Assistance Program 524
- Courtesy Transportation 525
- Transportation Options 526
- Vehicle Data Collection and 527
- Event Data Records 527
- Reporting Safety Defects 528
- Service Manuals 529
- Case Unit Repair Manual 529
- Service Bulletins 529
- Owner’s Information 530
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