Customer
Satisfaction
Procedure
r-
Chevrolet dealers have the facilities, trained technicians
and up-to-date information to promptly address any
concerns you may have. However, if a concern has not
been resolved to your complete satisfaction, take the
following steps:
STEP ONE
--
Discuss your concern with a member
of
dealership management. Normally, concerns can
be quickly resolved at that level.
If
the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership
or
the
general manager.
8-2
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