Chevrolet 2011 Suburban User Manual Page 498
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Black plate (6,1)
Chevrolet Tahoe/Suburban Owner Manual - 2011
13-6 Customer Information
Mexico
From Mexico City
5329-0811
From Other Mexico Locations
01-800-466-0811
United States and Canada
1-866-466-8190
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance for
Text Telephone (TTY)
Users (U.S. and Canada)
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Chevrolet Owner Center (U.S.)
www.chevyownercenter.com
Information and services
customized for your specific
vehicle — all in one convenient
place.
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Digital owner manual, warranty
information, and more.
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Storage for online service and
maintenance records.
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Chevrolet dealer locator for
service nationwide.
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Exclusive privileges and offers.
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Recall notices for your specific
vehicle.
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OnStar and GM Cardmember
Services Earnings summaries.
Other Helpful Links
Chevrolet — www.chevrolet.com
Chevrolet Merchandise —
www.chevymall.com
Help Center — www.chevrolet.com/
pages/mds/helpcenter/faq.do
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FAQ
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Contact Us
My GM Canada www.gm.ca
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password-protected section of
www.gm.ca where you can save
information on GM vehicles, get
personalized offers, and use handy
tools and forms with greater ease.
- Black plate (1,1) 1
- Black plate (2,1) 2
- Canadian Vehicle Owners 3
- Black plate (4,1) 4
- Introduction v 5
- In Brief 7
- Instrument Panel 8
- In Brief 1-3 9
- Initial Drive 10
- Information 10
- In Brief 1-5 11
- 1-6 In Brief 12
- Seat Adjustment 13
- 1-8 In Brief 14
- Memory Features 15
- Second Row Seats 16
- Third Row Seats 16
- Heated Seats 17
- I : Press to heat the 17
- M or L to heat the left 17
- 1-12 In Brief 18
- Sensing System for 19
- Passenger Airbag 19
- Mirror Adjustment 19
- 1-14 In Brief 20
- Steering Wheel 21
- Adjustment 21
- Throttle and Brake Pedal 21
- Exterior Lighting 22
- O : Turns off the automatic 22
- In Brief 1-17 23
- Climate Controls 24
- Transmission 25
- Four-Wheel Drive 26
- Vehicle Features 27
- O, to turn the radio on 28
- H to display HR, MIN 28
- Satellite Radio 29
- Portable Audio Devices 29
- Steering Wheel Controls 29
- 1-24 In Brief 30
- Side Blind Zone 31
- Alert (SBZA) 31
- Rear Vision 31
- Camera (RVC) 31
- Ultrasonic Parking Assist 31
- Performance and 33
- Maintenance 33
- Engine Oil Life System 34
- Fuel E85 (85% Ethanol) 34
- Driving for Better Fuel 34
- Roadside Assistance 35
- Q button 35
- Q : This blue button connects 36
- ] : Push this red emergency 36
- Q to confirm that the OnStar 37
- Q and speaking to an 37
- 1-32 In Brief 38
- Keys, Doors and 39
- Keys and Locks 40
- Remote Keyless Entry 41
- (RKE) System Operation 41
- / (Remote Vehicle Start): For 41
- Q arms the content theft‐ 41
- 2-4 Keys, Doors and Windows 42
- Remote Vehicle Start 43
- 2-6 Keys, Doors and Windows 44
- Q and then / are 45
- Door Locks 46
- Power Door Locks 46
- Delayed Locking 47
- Automatic Door Locks 47
- Lockout Protection 47
- Safety Locks 47
- Liftgate (Power) 48
- & on the 49
- & on the overhead 49
- Liftgate (Manual) 50
- K on the Remote Keyless 51
- Vehicle Security 52
- Immobilizer 53
- Immobilizer Operation 54
- Exterior Mirrors 55
- Manual Mirrors 56
- Trailer-Tow Mirrors 56
- Power Mirrors 56
- Folding Mirrors 57
- Heated Mirrors 57
- Interior Mirrors 58
- O button 59
- Power Windows 60
- Sun Visors 61
- 2-24 Keys, Doors and Windows 62
- Seats and 63
- Restraints 63
- Head Restraints 64
- Front Seats 65
- Center Seat 66
- Power Seat Adjustment 66
- Seats and Restraints 3-5 67
- Lumbar Adjustment 68
- Reclining Seatbacks 69
- 3-8 Seats and Restraints 70
- Heated Front Seats 71
- I (Heated Seatback): Press to 71
- J (Heated Seat and Seatback): 71
- Heated and Ventilated 72
- Rear Seats 73
- Seats and Restraints 3-13 75
- 3-14 Seats and Restraints 76
- Seats and Restraints 3-15 77
- Seats and Restraints 3-17 79
- 3-18 Seats and Restraints 80
- Seats and Restraints 3-19 81
- Safety Belts 82
- Seats and Restraints 3-21 83
- 3-22 Seats and Restraints 84
- Seats and Restraints 3-23 85
- How to Wear Safety Belts 86
- Properly 86
- Seats and Restraints 3-25 87
- 3-26 Seats and Restraints 88
- Seats and Restraints 3-27 89
- Lap-Shoulder Belt 90
- Seats and Restraints 3-29 91
- 3-30 Seats and Restraints 92
- Seats and Restraints 3-31 93
- 3-32 Seats and Restraints 94
- Seats and Restraints 3-33 95
- Safety Belt Use During 96
- Pregnancy 96
- Lap Belt 96
- Safety Belt Extender 97
- Safety System Check 97
- Safety Belt Care 98
- Replacing Safety Belt 98
- System Parts After a 98
- Airbag System 99
- 3-38 Seats and Restraints 100
- Where Are the Airbags? 101
- 3-40 Seats and Restraints 102
- When Should an Airbag 103
- Inflate? 103
- 3-42 Seats and Restraints 104
- What Makes an Airbag 105
- How Does an Airbag 105
- Restrain? 105
- What Will You See After 106
- Passenger Sensing 107
- 3-46 Seats and Restraints 108
- Seats and Restraints 3-47 109
- 3-48 Seats and Restraints 110
- Servicing the 111
- Airbag-Equipped Vehicle 111
- Adding Equipment to the 112
- Airbag System Check 113
- Child Restraints 114
- Seats and Restraints 3-53 115
- Infants and Young 116
- Children 116
- Seats and Restraints 3-55 117
- 3-56 Seats and Restraints 118
- Child Restraint Systems 119
- 3-58 Seats and Restraints 120
- Seats and Restraints 3-59 121
- Where to Put the 122
- Restraint 122
- Lower Anchors and 123
- Tethers for Children 123
- (LATCH System) 123
- 3-62 Seats and Restraints 124
- Seats and Restraints 3-63 125
- 3-64 Seats and Restraints 126
- Seats and Restraints 3-65 127
- 3-66 Seats and Restraints 128
- Seats and Restraints 3-67 129
- 3-68 Seats and Restraints 130
- Replacing LATCH System 131
- Parts After a Crash 131
- Securing Child Restraints 131
- (Rear Seat Position) 131
- 3-70 Seats and Restraints 132
- Seats and Restraints 3-71 133
- 3-72 Seats and Restraints 134
- Seats and Restraints 3-73 135
- 3-74 Seats and Restraints 136
- Seats and Restraints 3-75 137
- 3-76 Seats and Restraints 138
- Compartments 139
- Additional Storage 140
- Features 140
- Roof Rack System 141
- 4-4 Storage 142
- Instruments and 143
- Controls 143
- Instruments and Controls 5-3 145
- 5-4 Instruments and Controls 146
- Instruments and Controls 5-5 147
- 5-6 Instruments and Controls 148
- Instruments and Controls 5-7 149
- 5-8 Instruments and Controls 150
- Power Outlets 151
- 5-10 Instruments and Controls 152
- Warning Lights 153
- Gauges, and 153
- Indicators 153
- Instrument Cluster 154
- Speedometer 155
- Odometer 155
- Trip Odometer 155
- Tachometer 155
- Fuel Gauge 156
- Engine Oil Pressure 157
- Engine Coolant 158
- Temperature Gauge 158
- Voltmeter Gauge 159
- Safety Belt Reminders 159
- Airbag Readiness Light 160
- Passenger Airbag Status 161
- Indicator 161
- Charging System Light 162
- Malfunction 162
- Indicator Lamp 162
- Instruments and Controls 5-21 163
- 5-22 Instruments and Controls 164
- Brake System Warning 165
- 5-24 Instruments and Controls 166
- Tire Pressure Light 167
- Engine Oil Pressure Light 167
- Low Fuel Warning Light 168
- Security Light 168
- High-Beam On Light 168
- Front Fog Lamp Light 168
- Information Displays 169
- U (Customization): Press to 170
- Instruments and Controls 5-29 171
- 5-30 Instruments and Controls 172
- Instruments and Controls 5-31 173
- 5-32 Instruments and Controls 174
- Instruments and Controls 5-33 175
- 5-34 Instruments and Controls 176
- Instruments and Controls 5-35 177
- Vehicle Messages 178
- Brake System Messages 179
- Door Ajar Messages 179
- Engine Cooling System 180
- Messages 180
- Engine Oil Messages 181
- Engine Power Messages 182
- Fuel System Messages 182
- Key and Lock Messages 183
- Lamp Messages 183
- Object Detection System 183
- Ride Control System 184
- Airbag System Messages 185
- Anti-Theft Alarm System 185
- Tire Messages 186
- Transmission Messages 186
- Vehicle Reminder 187
- Personalization 188
- V TO DISPLAY IN 189
- 5-48 Instruments and Controls 190
- Instruments and Controls 5-49 191
- 5-50 Instruments and Controls 192
- Instruments and Controls 5-51 193
- 5-52 Instruments and Controls 194
- V TO EXIT FEATURE 195
- Universal Remote 196
- Instruments and Controls 5-55 197
- 5-56 Instruments and Controls 198
- Instruments and Controls 5-57 199
- 5-58 Instruments and Controls 200
- Universal Remote System 201
- Operation 201
- 5-60 Instruments and Controls 202
- Lighting 203
- 6-2 Lighting 204
- Flash-to-Pass 205
- Daytime Running 205
- Lamps (DRL) 205
- Automatic Headlamp 205
- 6-4 Lighting 206
- Hazard Warning Flashers 207
- 207
- Turn and Lane-Change 207
- Fog Lamps 208
- Auxiliary 208
- Roof-Mounted Lamp 208
- Interior Lighting 209
- Lighting Features 210
- Battery Load 211
- Management 211
- Battery Power Protection 211
- 6-10 Lighting 212
- Infotainment 213
- Theft-Deterrent Feature 214
- 7-4 Infotainment System 216
- Infotainment System 7-5 217
- 7-6 Infotainment System 218
- Infotainment System 7-7 219
- 7-8 Infotainment System 220
- Infotainment System 7-9 221
- 7-10 Infotainment System 222
- Infotainment System 7-11 223
- Radio Reception 224
- Rear Side Window 225
- Audio Players 226
- Z EJECT: Press and release to 227
- \ FWD (Fast Forward): Press 228
- Infotainment System 7-17 229
- 7-18 Infotainment System 230
- CD/DVD Player 231
- O button to turn the radio 232
- Z DVD (Eject): Press and 233
- Infotainment System 7-23 235
- 7-24 Infotainment System 236
- Infotainment System 7-25 237
- Infotainment System 7-27 239
- 7-28 Infotainment System 240
- Z or DVD/CD AUX button is 241
- Auxiliary Devices 242
- Infotainment System 7-31 243
- 7-32 Infotainment System 244
- Infotainment System 7-33 245
- Rear Seat 246
- Infotainment System 7-35 247
- 7-36 Infotainment System 248
- Infotainment System 7-37 249
- 7-38 Infotainment System 250
- Infotainment System 7-39 251
- 7-40 Infotainment System 252
- Infotainment System 7-41 253
- 7-42 Infotainment System 254
- Infotainment System 7-43 255
- 7-44 Infotainment System 256
- Rear Seat Audio (RSA) 257
- 7-46 Infotainment System 258
- Bluetooth 259
- 7-48 Infotainment System 260
- Infotainment System 7-49 261
- 7-50 Infotainment System 262
- Infotainment System 7-51 263
- 7-52 Infotainment System 264
- Infotainment System 7-53 265
- 7-54 Infotainment System 266
- 8-2 Climate Controls 268
- < (Rear Window Defogger): 269
- O (On/Off): Press to turn the 270
- O, D, C, #, the 270
- Climate Controls 8-5 271
- ) (Bi-Level): Air is divided 272
- Climate Controls 8-7 273
- < to help 274
- Climate Controls 8-9 275
- Control Only) 276
- 9 position 276
- ) (Bi-Level): Air is directed 277
- Seat Audio) 277
- 8-12 Climate Controls 278
- Air Vents 279
- 8-14 Climate Controls 280
- Driving and 281
- Operating 281
- Driving Information 282
- Control of a Vehicle 283
- Steering 284
- Off-Road Recovery 285
- Loss of Control 286
- Off-Road Driving 286
- Driving and Operating 9-7 287
- 9-8 Driving and Operating 288
- Driving and Operating 9-9 289
- 9-10 Driving and Operating 290
- Driving and Operating 9-11 291
- 9-12 Driving and Operating 292
- Driving and Operating 9-13 293
- 9-14 Driving and Operating 294
- Driving and Operating 9-15 295
- 9-16 Driving and Operating 296
- Driving on Wet Roads 297
- Highway Hypnosis 298
- Hill and Mountain Roads 298
- Winter Driving 299
- 9-20 Driving and Operating 300
- If the Vehicle is Stuck 301
- Vehicle Load Limits 302
- Driving and Operating 9-23 303
- 9-24 Driving and Operating 304
- Driving and Operating 9-25 305
- 9-26 Driving and Operating 306
- Starting and 307
- Adjustable Throttle and 308
- Brake Pedal 308
- Ignition Positions 308
- Starting the Engine 309
- 9-30 Driving and Operating 310
- Engine Heater 311
- Retained Accessory 312
- Power (RAP) 312
- Shifting Into Park 312
- Driving and Operating 9-33 313
- Shifting Out of Park 314
- Parking Over Things 314
- That Burn 314
- Active Fuel Management 314
- Engine Exhaust 315
- Running the Vehicle 316
- While Parked 316
- Automatic 317
- 9-38 Driving and Operating 318
- Driving and Operating 9-39 319
- Manual Mode 320
- Tow/Haul Mode 321
- 9-42 Driving and Operating 322
- Drive Systems 323
- 9-44 Driving and Operating 324
- Driving and Operating 9-45 325
- 9-46 Driving and Operating 326
- Four-Wheel Drive (Single 327
- Speed Automatic 327
- Transfer Case) 327
- 9-48 Driving and Operating 328
- Driving and Operating 9-49 329
- Antilock Brake 330
- System (ABS) 330
- Parking Brake 331
- Brake Assist 331
- Ride Control Systems 332
- 5 until F illuminates and the 333
- Locking Rear Axle 334
- Continuous Damping 334
- Control (CDC) 334
- Automatic Level Control 334
- Cruise Control 335
- I (On/Off): Press to turn the 336
- I button 336
- [ on the steering 337
- I on the steering wheel 337
- Object Detection 338
- Driving and Operating 9-59 339
- Driving and Operating 9-61 341
- Driving and Operating 9-63 343
- 9-64 Driving and Operating 344
- Driving and Operating 9-65 345
- 9-66 Driving and Operating 346
- Driving and Operating 9-67 347
- 9-68 Driving and Operating 348
- Filling the Tank 350
- Driving and Operating 9-71 351
- Filling a Portable Fuel 352
- Container 352
- General Towing 353
- Driving Characteristics 353
- 9-74 Driving and Operating 354
- Driving and Operating 9-75 355
- 9-76 Driving and Operating 356
- Trailer Towing 357
- 9-78 Driving and Operating 358
- Driving and Operating 9-79 359
- 9-80 Driving and Operating 360
- Driving and Operating 9-81 361
- Towing Equipment 362
- Driving and Operating 9-83 363
- 9-84 Driving and Operating 364
- Driving and Operating 9-85 365
- 9-86 Driving and Operating 366
- Driving and Operating 9-87 367
- 9-88 Driving and Operating 368
- Driving and Operating 9-89 369
- 9-90 Driving and Operating 370
- Conversions and 371
- 9-92 Driving and Operating 372
- Driving and Operating 9-93 373
- 9-94 Driving and Operating 374
- Vehicle Care 375
- General Information 376
- California Perchlorate 377
- Materials Requirements 377
- Accessories and 377
- Modifications 377
- Vehicle Checks 378
- Vehicle Care 10-5 379
- Engine Compartment Overview 380
- Vehicle Care 10-7 381
- Engine Oil 382
- Vehicle Care 10-9 383
- Vehicle Care 10-11 385
- Automatic Transmission 386
- Vehicle Care 10-13 387
- 10-14 Vehicle Care 388
- Engine Air Cleaner/Filter 389
- Cooling System 390
- 10-18 Vehicle Care 392
- Vehicle Care 10-19 393
- 10-20 Vehicle Care 394
- Engine Overheating 395
- 10-22 Vehicle Care 396
- Overheated Engine 397
- Protection 397
- Operating Mode 397
- Engine Fan 397
- Power Steering Fluid 398
- Washer Fluid 399
- 10-26 Vehicle Care 400
- Brake Fluid 401
- 10-28 Vehicle Care 402
- Front Axle 403
- Rear Axle 404
- Starter Switch Check 405
- 10-32 Vehicle Care 406
- Wiper Blade Replacement 407
- Headlamp Aiming 408
- Vehicle Care 10-35 409
- Bulb Replacement 410
- License Plate Lamp 411
- Electrical System 412
- Fuses and Circuit 413
- Breakers 413
- Engine Compartment 413
- Fuse Block 413
- 10-40 Vehicle Care 414
- Vehicle Care 10-41 415
- 10-42 Vehicle Care 416
- Instrument Panel Fuse 417
- 10-44 Vehicle Care 418
- Vehicle Care 10-45 419
- Wheels and Tires 420
- Tire Sidewall Labeling 421
- 10-48 Vehicle Care 422
- Tire Designations 423
- 10-50 Vehicle Care 424
- Tire Terminology and 425
- Definitions 425
- 10-52 Vehicle Care 426
- Tire Pressure 427
- 10-54 Vehicle Care 428
- Tire Pressure Monitor 429
- Vehicle Care 10-57 431
- Q and K on the Remote 432
- Tire Inspection 433
- Tire Rotation 433
- When It Is Time for New 434
- Buying New Tires 435
- Different Size Tires and 436
- Uniform Tire Quality 437
- 10-64 Vehicle Care 438
- Wheel Alignment and Tire 439
- Wheel Replacement 439
- Tire Chains 440
- If a Tire Goes Flat 440
- Vehicle Care 10-67 441
- 10-68 Vehicle Care 442
- Tire Changing 443
- 10-70 Vehicle Care 444
- Vehicle Care 10-71 445
- 10-72 Vehicle Care 446
- Vehicle Care 10-73 447
- 10-74 Vehicle Care 448
- Vehicle Care 10-75 449
- 10-76 Vehicle Care 450
- Vehicle Care 10-77 451
- 10-78 Vehicle Care 452
- Secondary Latch System 453
- 10-80 Vehicle Care 454
- Vehicle Care 10-81 455
- Full-Size Spare Tire 456
- Jump Starting 457
- 10-84 Vehicle Care 458
- Vehicle Care 10-85 459
- 10-86 Vehicle Care 460
- Towing the Vehicle 461
- Recreational Vehicle 461
- 10-88 Vehicle Care 462
- Vehicle Care 10-89 463
- 10-90 Vehicle Care 464
- Vehicle Care 10-91 465
- 10-92 Vehicle Care 466
- Appearance Care 467
- 10-94 Vehicle Care 468
- Vehicle Care 10-95 469
- Interior Care 470
- Vehicle Care 10-97 471
- 10-98 Vehicle Care 472
- Vehicle Care 10-99 473
- Floor Mats 474
- Service and 475
- 11-2 Service and Maintenance 476
- Scheduled 477
- 11-4 Service and Maintenance 478
- Service and Maintenance 11-5 479
- 11-6 Service and Maintenance 480
- Service and Maintenance 11-7 481
- 11-8 Service and Maintenance 482
- Maintenance Replacement Parts 483
- Maintenance Records 484
- Service and Maintenance 11-11 485
- 11-12 Service and Maintenance 486
- Service and Maintenance 11-13 487
- 11-14 Service and Maintenance 488
- Technical Data 489
- Vehicle Data 490
- Technical Data 12-3 491
- Engine Drive Belt Routing 492
- Customer 493
- Customer Information 494
- Customer Information 13-3 495
- Customer Satisfaction 496
- Procedure (Mexico) 496
- Customer Assistance 497
- Offices (U.S. and Canada) 497
- Offices (Mexico) 497
- Customer Assistance for 498
- Text Telephone (TTY) 498
- Users (U.S. and Canada) 498
- Online Owner Center 498
- Customer Information 13-7 499
- 13-8 Customer Information 500
- Program (Mexico) 501
- 13-10 Customer Information 502
- Collision Damage Repair 503
- (U.S. and Canada) 503
- 13-12 Customer Information 504
- Customer Information 13-13 505
- Service Publications 506
- Ordering Information 506
- Reporting Safety 507
- Recording and 508
- Q button and 509
- Navigation System 509
- Radio Frequency 510
- Identification (RFID) 510
- Statement 510
- INDEX i-1 511
- INDEX i-3 513
- INDEX i-5 515
- Black plate (6,1) 516
- INDEX i-7 517
- Black plate (8,1) 518
- INDEX i-9 519
- Black plate (10,1) 520
- INDEX i-11 521
- Black plate (12,1) 522
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