Chevrolet Silverado 2005 Specifications download pdf (Page 555)

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STEP THREE: Both General Motors and your dealer

are committed to making sure you are completely

satisﬁed with your new vehicle. However, if you continue

to remain unsatisﬁed after following the procedure

outlined in Steps One and Two, you should ﬁle with the

BBB Auto Line Program to enforce any additional

rights you may have. Canadian owners refer to your

Warranty and Owner Assistance Information booklet for

information on the Canadian Motor Vehicle Arbitration

Plan (CAMVAP).

The BBB Auto Line Program is an out of court program

administered by the Council of Better Business

Bureaus to settle automotive disputes regarding vehicle

repairs or the interpretation of the New Vehicle

Limited Warranty. Although you may be required to

resort to this informal dispute resolution program prior to

ﬁling a court action, use of the program is free of

charge and your case will generally be heard within

40 days. If you do not agree with the decision given in

your case, you may reject it and proceed with any other

venue for relief available to you.

You may contact the BBB Auto Line Program using the

toll-free telephone number or write them at the

following address:

BBB Auto Line Program

Council of Better Business Bureaus, Inc.

4200 Wilson Boulevard

Suite 800

Arlington, VA 22203-1838

Telephone: 1-800-955-5100

This program is available in all 50 states and the

District of Columbia. Eligibility is limited by vehicle age,

mileage, and other factors. General Motors reserves

the right to change eligibility limitations and/or

discontinue its participation in this program.

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Chevrolet Silverado 2005 Specifications Page 555

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