Chevrolet 2010 Equinox User Manual Page 385
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Customer Information 12-3
STEP THREE — Canadian
Owners: In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps 1 and 2,
General Motors of Canada Limited
wants you to be aware of its
participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
about 70 days. We believe our
impartial program offers advantages
over courts in most jurisdictions
because it is informal, quick, and
free of charge.
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer
Communication Centre,
1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:
The Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
Customer Assistance
Offices
Chevrolet encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States — Customer
Assistance
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-CHEV-USA (243-8872)
- Introduction iii 3
- Canadian Vehicle Owners 4
- Introduction v 5
- Keys, Doors and 7
- Keys and Locks 8
- Keys, Doors and Windows 1-3 9
- 1-4 Keys, Doors and Windows 10
- Remote Vehicle Start 11
- / (Remote Vehicle Start): 11
- Q on the RKE transmitter 11
- Door Locks 12
- Power Door Locks 13
- Safety Locks 13
- Liftgate (Manual) 14
- Liftgate (Power) 15
- K and then 16
- V on the 16
- & on the 16
- Keys, Doors and Windows 1-11 17
- Vehicle Security 18
- K on the RKE transmitter 19
- K is pressed and the horn 19
- Immobilizer 19
- Immobilizer Operation 19
- Exterior Mirrors 20
- Interior Mirrors 21
- Automatic Dimming 22
- Rearview Mirror 22
- O : Press to turn automatic 22
- O button for 22
- Power Windows 23
- Sun Visors 24
- Keys, Doors and Windows 1-19 25
- 1-20 Keys, Doors and Windows 26
- Seats and 27
- Restraints 27
- Head Restraints 28
- Front Seats 29
- Power Seat Adjustment 30
- Seats and Restraints 2-5 31
- Lumbar Adjustment 32
- Reclining Seatbacks 32
- Seats and Restraints 2-7 33
- Heated Front Seats 34
- L to heat the seat 34
- Rear Seats 35
- Safety Belts 36
- Seats and Restraints 2-11 37
- 2-12 Seats and Restraints 38
- How to Wear Safety Belts 39
- Properly 39
- 2-14 Seats and Restraints 40
- Seats and Restraints 2-15 41
- 2-16 Seats and Restraints 42
- Seats and Restraints 2-17 43
- 2-18 Seats and Restraints 44
- Lap-Shoulder Belt 45
- 2-20 Seats and Restraints 46
- Seats and Restraints 2-21 47
- 2-22 Seats and Restraints 48
- Safety Belt Use During 49
- Pregnancy 49
- Safety Belt Extender 49
- Safety System Check 50
- Safety Belt Care 50
- Replacing Safety Belt 50
- System Parts After a 50
- Airbag System 51
- 2-26 Seats and Restraints 52
- Where Are the Airbags? 53
- 2-28 Seats and Restraints 54
- When Should an Airbag 55
- Inflate? 55
- 2-30 Seats and Restraints 56
- What Makes an Airbag 57
- How Does an Airbag 57
- Restrain? 57
- What Will You See After 58
- Passenger Sensing 59
- 2-34 Seats and Restraints 60
- Seats and Restraints 2-35 61
- 2-36 Seats and Restraints 62
- Seats and Restraints 2-37 63
- Servicing the 64
- Airbag-Equipped Vehicle 64
- Adding Equipment to the 64
- Seats and Restraints 2-39 65
- Airbag System Check 66
- Replacing Airbag System 66
- Parts After a Crash 66
- Child Restraints 67
- 2-42 Seats and Restraints 68
- Infants and Young 69
- Children 69
- 2-44 Seats and Restraints 70
- Seats and Restraints 2-45 71
- Child Restraint Systems 72
- Seats and Restraints 2-47 73
- Where to Put the 74
- Restraint 74
- Seats and Restraints 2-49 75
- Lower Anchors and 76
- Tethers for Children 76
- (LATCH System) 76
- Seats and Restraints 2-51 77
- 2-52 Seats and Restraints 78
- Seats and Restraints 2-53 79
- 2-54 Seats and Restraints 80
- Replacing LATCH System 81
- Securing Child Restraints 82
- (Rear Seat ) 82
- Seats and Restraints 2-57 83
- (Front Passenger Seat) 84
- Seats and Restraints 2-59 85
- 2-60 Seats and Restraints 86
- Seats and Restraints 2-61 87
- 2-62 Seats and Restraints 88
- Compartments 89
- Additional Storage 89
- Features 89
- Roof Rack System 90
- Storage 3-3 91
- 3-4 Storage 92
- Instruments and 93
- Controls 93
- 4-2 Instruments and Controls 94
- Instruments and Controls 4-3 95
- Instrument Panel Overview 96
- Instruments and Controls 4-5 97
- Instruments and Controls 4-7 99
- & band up for 100
- Rear Window 100
- Wiper/Washer 100
- 5 (Rear Wiper Delay): Sets a 101
- = (Rear Washer): Push the 101
- Clock (With Date Display) 102
- 0 BACK button at any time 102
- Instruments and Controls 4-11 103
- Warning Lights 104
- Gages, and Indicators 104
- Instrument Cluster 105
- Speedometer 106
- Odometer 106
- Tachometer 106
- Fuel Gage 106
- Engine Coolant 107
- Temperature Gage 107
- Safety Belt Reminders 107
- Airbag Readiness Light 108
- Passenger Airbag Status 109
- Indicator 109
- Charging System Light 110
- Malfunction 110
- Indicator Lamp 110
- Instruments and Controls 4-19 111
- 4-20 Instruments and Controls 112
- Brake System Warning 113
- Antilock Brake System 114
- (ABS) Warning Light 114
- Traction Off Light 114
- StabiliTrak 115
- OFF Light 115
- Traction Control System 115
- (TCS)/StabiliTrak 115
- Tire Pressure Light 116
- Engine Oil Pressure Light 116
- Fuel Economy Light 117
- Low Fuel Warning Light 117
- Security Light 118
- High-Beam on Light 118
- Fog Lamp Light 118
- Information Displays 119
- 4-28 Instruments and Controls 120
- V while the Average Fuel 121
- 4-30 Instruments and Controls 122
- Vehicle Messages 123
- Battery Voltage and 124
- Charging Messages 124
- Brake System Messages 124
- Compass Messages 124
- Cruise Control Messages 124
- Door Ajar Messages 125
- Engine Cooling System 125
- Messages 125
- Engine Oil Messages 126
- Engine Power Messages 126
- Fuel System Messages 127
- Key and Lock Messages 127
- Object Detection System 127
- Ride Control System 128
- Instruments and Controls 4-37 129
- Transmission Messages 130
- Vehicle Reminder 130
- Personalization 131
- 0 BACK to confirm the 132
- 0 BACK to confirm 133
- ] : Push this red emergency 136
- ] is pressed, or if the 137
- Q to confirm that the OnStar 137
- 4-46 Instruments and Controls 138
- Lighting 139
- 5-2 Lighting 140
- Turn and Lane-Change 141
- Fog Lamps 141
- # and release 141
- Interior Lighting 142
- Lighting Features 142
- Infotainment 143
- Theft-Deterrent Feature 144
- Infotainment System 6-3 145
- 6-4 Infotainment System 146
- Infotainment System 6-5 147
- Z CD Eject 148
- 5 / 0 (Phone/Mute) 148
- Infotainment System 6-7 149
- 6-8 Infotainment System 150
- 0 BACK button to delete 151
- 0 BACK button to go 151
- 0 BACK button 152
- AM-FM Radio 153
- 6-12 Infotainment System 154
- Infotainment System 6-13 155
- Satellite Radio 156
- Infotainment System 6-15 157
- 6-16 Infotainment System 158
- Infotainment System 6-17 159
- Radio Reception 160
- Multi-Band Antenna 160
- Audio Players 161
- Z button 162
- CD/DVD Player 163
- 6-22 Infotainment System 164
- Infotainment System 6-23 165
- 6-24 Infotainment System 166
- Infotainment System 6-25 167
- O REC button while 168
- O REC, then select Record 168
- Infotainment System 6-27 169
- Auxiliary Devices 170
- (Radio with CD) 170
- O knob to adjust the 170
- 6-30 Infotainment System 172
- Auxiliary Devices (Radio 173
- 6-32 Infotainment System 174
- Rear Seat 175
- 6-34 Infotainment System 176
- Infotainment System 6-35 177
- 6-36 Infotainment System 178
- Infotainment System 6-37 179
- 6-38 Infotainment System 180
- Infotainment System 6-39 181
- 6-40 Infotainment System 182
- Z EJECT or 183
- Bluetooth (Overview) 184
- 5 (Phone): Press to enter the 184
- O knob during a call to 185
- Bluetooth (Infotainment 185
- Controls) 185
- 6-44 Infotainment System 186
- 5 / 0 button 187
- Bluetooth 188
- (Voice Recognition) 188
- Infotainment System 6-47 189
- 6-48 Infotainment System 190
- Infotainment System 6-49 191
- 6-50 Infotainment System 192
- Infotainment System 6-51 193
- 6-52 Infotainment System 194
- Infotainment System 6-53 195
- 6-54 Infotainment System 196
- Infotainment System 6-55 197
- 6-56 Infotainment System 198
- Infotainment System 6-57 199
- Bluetooth (Navigation) 200
- Infotainment System 6-59 201
- 6-60 Infotainment System 202
- Infotainment System 6-61 203
- 6-62 Infotainment System 204
- 5 on the infotainment 205
- 5 hard key on the 206
- 5 hard key 207
- 6-66 Infotainment System 208
- Climate Controls 209
- 7-2 Climate Controls 210
- Climate Controls 7-3 211
- 7-4 Climate Controls 212
- Climate Controls 7-5 213
- Air Vents 214
- Driving and 215
- Operating 215
- Driving Information 216
- Defensive Driving 217
- Drunk Driving 217
- Control of a Vehicle 218
- Steering 219
- Off-Road Recovery 220
- Loss of Control 221
- Off-Road Driving 222
- Driving and Operating 8-9 223
- 8-10 Driving and Operating 224
- Driving and Operating 8-11 225
- 8-12 Driving and Operating 226
- Driving and Operating 8-13 227
- 8-14 Driving and Operating 228
- Driving and Operating 8-15 229
- 8-16 Driving and Operating 230
- Driving and Operating 8-17 231
- 8-18 Driving and Operating 232
- Driving on Wet Roads 233
- Highway Hypnosis 234
- Hill and Mountain Roads 234
- Winter Driving 235
- 8-22 Driving and Operating 236
- If the Vehicle is Stuck 237
- Vehicle Load Limits 238
- Driving and Operating 8-25 239
- 8-26 Driving and Operating 240
- Driving and Operating 8-27 241
- Starting and 242
- Retained Accessory 243
- Power (RAP) 243
- Starting the Engine 244
- Engine Coolant Heater 245
- Shifting Into Park 246
- Shifting Out of Park 247
- Parking Over Things 247
- That Burn 247
- Engine Exhaust 248
- Automatic 249
- Transmission 249
- 8-36 Driving and Operating 250
- Manual Mode 251
- Fuel Economy Mode 251
- Drive Systems 252
- Driving and Operating 8-39 253
- Parking Brake 254
- Brake Assist 254
- Ride Control Systems 255
- 8-42 Driving and Operating 256
- StabiliTrak System 257
- Cruise Control 258
- 5 to turn the cruise 259
- Object Detection 260
- Driving and Operating 8-47 261
- 8-48 Driving and Operating 262
- Rear Vision 263
- Camera (RVC) 263
- 8-50 Driving and Operating 264
- Driving and Operating 8-51 265
- 8-52 Driving and Operating 266
- Driving and Operating 8-53 267
- 8-54 Driving and Operating 268
- Fuel Additives 269
- Filling the Tank 270
- Filling a Portable Fuel 271
- Container 271
- General Towing 271
- Information 271
- Driving Characteristics 272
- Driving and Operating 8-59 273
- 8-60 Driving and Operating 274
- Trailer Towing 275
- 8-62 Driving and Operating 276
- Towing Equipment 277
- Conversions and 278
- Vehicle Care 279
- General Information 280
- Vehicle Care 9-3 281
- Vehicle Checks 282
- Vehicle Care 9-5 283
- Engine Compartment Overview 284
- Vehicle Care 9-7 285
- 9-8 Vehicle Care 286
- Engine Cover 287
- Engine Oil 288
- Vehicle Care 9-11 289
- Engine Oil Life System 290
- Automatic Transmission 291
- Engine Air Cleaner/Filter 291
- 9-14 Vehicle Care 292
- Cooling System 293
- Vehicle Care 9-17 295
- 9-18 Vehicle Care 296
- Engine Overheating 297
- 9-20 Vehicle Care 298
- Power Steering Fluid 299
- (2.4L L4 Engine) 299
- (3.0L V6 Engine) 299
- Washer Fluid 300
- Vehicle Care 9-23 301
- Brake Fluid 302
- Vehicle Care 9-25 303
- All-Wheel Drive 304
- Starter Switch Check 305
- Shift Lock Control 305
- System Check 305
- Ignition Transmission 306
- Lock Check 306
- Park Brake and P (Park) 306
- Mechanism Check 306
- Wiper Blade Replacement 307
- 9-30 Vehicle Care 308
- Headlamp Aiming 309
- 9-32 Vehicle Care 310
- Bulb Replacement 311
- Headlamps, Front Turn 312
- Signal, Sidemarker, and 312
- Parking Lamps 312
- Taillamps, Turn Signal 313
- Sidemarker, Stoplamps 313
- License Plate Lamp 314
- Electrical System 315
- Engine Compartment 316
- Fuse Block 316
- Vehicle Care 9-39 317
- Instrument Panel Fuse 318
- Vehicle Care 9-41 319
- 9-42 Vehicle Care 320
- Wheels and Tires 321
- Tire Sidewall Labeling 322
- Vehicle Care 9-45 323
- Tire Designations 324
- Tire Terminology and 325
- Definitions 325
- 9-48 Vehicle Care 326
- Vehicle Care 9-49 327
- Tire Pressure 328
- Tire Pressure Monitor 329
- 9-52 Vehicle Care 330
- Operation 331
- 9-54 Vehicle Care 332
- Vehicle Care 9-55 333
- Tire Inspection 334
- Tire Rotation 334
- Vehicle Care 9-57 335
- When It Is Time for New 336
- Buying New Tires 336
- Vehicle Care 9-59 337
- Different Size Tires and 338
- Uniform Tire Quality 339
- Wheel Alignment and Tire 340
- Wheel Replacement 341
- Tire Chains 342
- If a Tire Goes Flat 342
- Vehicle Care 9-65 343
- Tire Changing 344
- Vehicle Care 9-67 345
- 9-68 Vehicle Care 346
- Vehicle Care 9-69 347
- 9-70 Vehicle Care 348
- Vehicle Care 9-71 349
- 9-72 Vehicle Care 350
- Compact Spare Tire 351
- Jump Starting 352
- Vehicle Care 9-75 353
- 9-76 Vehicle Care 354
- Vehicle Care 9-77 355
- Towing the Vehicle 356
- Recreational Vehicle 356
- Vehicle Care 9-79 357
- 9-80 Vehicle Care 358
- Appearance Care 359
- 9-82 Vehicle Care 360
- Vehicle Care 9-83 361
- 9-84 Vehicle Care 362
- Interior Care 363
- 9-86 Vehicle Care 364
- Vehicle Care 9-87 365
- 9-88 Vehicle Care 366
- Service and 367
- Maintenance 367
- Scheduled 368
- Service and Maintenance 10-3 369
- 10-4 Service and Maintenance 370
- Service and Maintenance 10-5 371
- 10-6 Service and Maintenance 372
- Service and Maintenance 10-7 373
- 10-8 Service and Maintenance 374
- Maintenance Replacement Parts 375
- Maintenance Records 376
- Service and Maintenance 10-11 377
- 10-12 Service and Maintenance 378
- Technical Data 379
- Vehicle Data 380
- Technical Data 11-3 381
- Engine Drive Belt Routing 382
- Customer 383
- 12-2 Customer Information 384
- Customer Assistance 385
- Customer Assistance for 386
- Text Telephone (TTY) 386
- Online Owner Center 387
- GM Mobility 388
- Reimbursement Program 388
- Roadside Assistance 388
- Customer Information 12-7 389
- Scheduling Service 390
- Appointments 390
- Courtesy Transportation 390
- Customer Information 12-9 391
- Collision Damage Repair 392
- Customer Information 12-11 393
- Service Publications 394
- Ordering Information 394
- Reporting Safety 395
- Reporting Safety Defects 396
- Government 396
- Recording and 397
- 12-16 Customer Information 398
- INDEX i-1 399
- INDEX i-3 401
- INDEX i-5 403
- INDEX i-7 405
- INDEX i-9 407
- INDEX i-11 409
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