Chevrolet 2010 Equinox User Manual Page 386
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12-4 Customer Information
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada — Customer
Assistance
General Motors of Canada Limited
Customer Communication Centre,
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas — Customer
Assistance
Please contact the local General
Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S.
Virgin Islands) — Customer
Assistance
General Motors de Mexico, S.
de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user
in the U.S. can communicate
with Chevrolet by dialing:
1-800-833-CHEV (2438).
(TTY users in Canada can dial
1-800-263-3830.)
- Introduction iii 3
- Canadian Vehicle Owners 4
- Introduction v 5
- Keys, Doors and 7
- Keys and Locks 8
- Keys, Doors and Windows 1-3 9
- 1-4 Keys, Doors and Windows 10
- Remote Vehicle Start 11
- / (Remote Vehicle Start): 11
- Q on the RKE transmitter 11
- Door Locks 12
- Power Door Locks 13
- Safety Locks 13
- Liftgate (Manual) 14
- Liftgate (Power) 15
- K and then 16
- V on the 16
- & on the 16
- Keys, Doors and Windows 1-11 17
- Vehicle Security 18
- K on the RKE transmitter 19
- K is pressed and the horn 19
- Immobilizer 19
- Immobilizer Operation 19
- Exterior Mirrors 20
- Interior Mirrors 21
- Automatic Dimming 22
- Rearview Mirror 22
- O : Press to turn automatic 22
- O button for 22
- Power Windows 23
- Sun Visors 24
- Keys, Doors and Windows 1-19 25
- 1-20 Keys, Doors and Windows 26
- Seats and 27
- Restraints 27
- Head Restraints 28
- Front Seats 29
- Power Seat Adjustment 30
- Seats and Restraints 2-5 31
- Lumbar Adjustment 32
- Reclining Seatbacks 32
- Seats and Restraints 2-7 33
- Heated Front Seats 34
- L to heat the seat 34
- Rear Seats 35
- Safety Belts 36
- Seats and Restraints 2-11 37
- 2-12 Seats and Restraints 38
- How to Wear Safety Belts 39
- Properly 39
- 2-14 Seats and Restraints 40
- Seats and Restraints 2-15 41
- 2-16 Seats and Restraints 42
- Seats and Restraints 2-17 43
- 2-18 Seats and Restraints 44
- Lap-Shoulder Belt 45
- 2-20 Seats and Restraints 46
- Seats and Restraints 2-21 47
- 2-22 Seats and Restraints 48
- Safety Belt Use During 49
- Pregnancy 49
- Safety Belt Extender 49
- Safety System Check 50
- Safety Belt Care 50
- Replacing Safety Belt 50
- System Parts After a 50
- Airbag System 51
- 2-26 Seats and Restraints 52
- Where Are the Airbags? 53
- 2-28 Seats and Restraints 54
- When Should an Airbag 55
- Inflate? 55
- 2-30 Seats and Restraints 56
- What Makes an Airbag 57
- How Does an Airbag 57
- Restrain? 57
- What Will You See After 58
- Passenger Sensing 59
- 2-34 Seats and Restraints 60
- Seats and Restraints 2-35 61
- 2-36 Seats and Restraints 62
- Seats and Restraints 2-37 63
- Servicing the 64
- Airbag-Equipped Vehicle 64
- Adding Equipment to the 64
- Seats and Restraints 2-39 65
- Airbag System Check 66
- Replacing Airbag System 66
- Parts After a Crash 66
- Child Restraints 67
- 2-42 Seats and Restraints 68
- Infants and Young 69
- Children 69
- 2-44 Seats and Restraints 70
- Seats and Restraints 2-45 71
- Child Restraint Systems 72
- Seats and Restraints 2-47 73
- Where to Put the 74
- Restraint 74
- Seats and Restraints 2-49 75
- Lower Anchors and 76
- Tethers for Children 76
- (LATCH System) 76
- Seats and Restraints 2-51 77
- 2-52 Seats and Restraints 78
- Seats and Restraints 2-53 79
- 2-54 Seats and Restraints 80
- Replacing LATCH System 81
- Securing Child Restraints 82
- (Rear Seat ) 82
- Seats and Restraints 2-57 83
- (Front Passenger Seat) 84
- Seats and Restraints 2-59 85
- 2-60 Seats and Restraints 86
- Seats and Restraints 2-61 87
- 2-62 Seats and Restraints 88
- Compartments 89
- Additional Storage 89
- Features 89
- Roof Rack System 90
- Storage 3-3 91
- 3-4 Storage 92
- Instruments and 93
- Controls 93
- 4-2 Instruments and Controls 94
- Instruments and Controls 4-3 95
- Instrument Panel Overview 96
- Instruments and Controls 4-5 97
- Instruments and Controls 4-7 99
- & band up for 100
- Rear Window 100
- Wiper/Washer 100
- 5 (Rear Wiper Delay): Sets a 101
- = (Rear Washer): Push the 101
- Clock (With Date Display) 102
- 0 BACK button at any time 102
- Instruments and Controls 4-11 103
- Warning Lights 104
- Gages, and Indicators 104
- Instrument Cluster 105
- Speedometer 106
- Odometer 106
- Tachometer 106
- Fuel Gage 106
- Engine Coolant 107
- Temperature Gage 107
- Safety Belt Reminders 107
- Airbag Readiness Light 108
- Passenger Airbag Status 109
- Indicator 109
- Charging System Light 110
- Malfunction 110
- Indicator Lamp 110
- Instruments and Controls 4-19 111
- 4-20 Instruments and Controls 112
- Brake System Warning 113
- Antilock Brake System 114
- (ABS) Warning Light 114
- Traction Off Light 114
- StabiliTrak 115
- OFF Light 115
- Traction Control System 115
- (TCS)/StabiliTrak 115
- Tire Pressure Light 116
- Engine Oil Pressure Light 116
- Fuel Economy Light 117
- Low Fuel Warning Light 117
- Security Light 118
- High-Beam on Light 118
- Fog Lamp Light 118
- Information Displays 119
- 4-28 Instruments and Controls 120
- V while the Average Fuel 121
- 4-30 Instruments and Controls 122
- Vehicle Messages 123
- Battery Voltage and 124
- Charging Messages 124
- Brake System Messages 124
- Compass Messages 124
- Cruise Control Messages 124
- Door Ajar Messages 125
- Engine Cooling System 125
- Messages 125
- Engine Oil Messages 126
- Engine Power Messages 126
- Fuel System Messages 127
- Key and Lock Messages 127
- Object Detection System 127
- Ride Control System 128
- Instruments and Controls 4-37 129
- Transmission Messages 130
- Vehicle Reminder 130
- Personalization 131
- 0 BACK to confirm the 132
- 0 BACK to confirm 133
- ] : Push this red emergency 136
- ] is pressed, or if the 137
- Q to confirm that the OnStar 137
- 4-46 Instruments and Controls 138
- Lighting 139
- 5-2 Lighting 140
- Turn and Lane-Change 141
- Fog Lamps 141
- # and release 141
- Interior Lighting 142
- Lighting Features 142
- Infotainment 143
- Theft-Deterrent Feature 144
- Infotainment System 6-3 145
- 6-4 Infotainment System 146
- Infotainment System 6-5 147
- Z CD Eject 148
- 5 / 0 (Phone/Mute) 148
- Infotainment System 6-7 149
- 6-8 Infotainment System 150
- 0 BACK button to delete 151
- 0 BACK button to go 151
- 0 BACK button 152
- AM-FM Radio 153
- 6-12 Infotainment System 154
- Infotainment System 6-13 155
- Satellite Radio 156
- Infotainment System 6-15 157
- 6-16 Infotainment System 158
- Infotainment System 6-17 159
- Radio Reception 160
- Multi-Band Antenna 160
- Audio Players 161
- Z button 162
- CD/DVD Player 163
- 6-22 Infotainment System 164
- Infotainment System 6-23 165
- 6-24 Infotainment System 166
- Infotainment System 6-25 167
- O REC button while 168
- O REC, then select Record 168
- Infotainment System 6-27 169
- Auxiliary Devices 170
- (Radio with CD) 170
- O knob to adjust the 170
- 6-30 Infotainment System 172
- Auxiliary Devices (Radio 173
- 6-32 Infotainment System 174
- Rear Seat 175
- 6-34 Infotainment System 176
- Infotainment System 6-35 177
- 6-36 Infotainment System 178
- Infotainment System 6-37 179
- 6-38 Infotainment System 180
- Infotainment System 6-39 181
- 6-40 Infotainment System 182
- Z EJECT or 183
- Bluetooth (Overview) 184
- 5 (Phone): Press to enter the 184
- O knob during a call to 185
- Bluetooth (Infotainment 185
- Controls) 185
- 6-44 Infotainment System 186
- 5 / 0 button 187
- Bluetooth 188
- (Voice Recognition) 188
- Infotainment System 6-47 189
- 6-48 Infotainment System 190
- Infotainment System 6-49 191
- 6-50 Infotainment System 192
- Infotainment System 6-51 193
- 6-52 Infotainment System 194
- Infotainment System 6-53 195
- 6-54 Infotainment System 196
- Infotainment System 6-55 197
- 6-56 Infotainment System 198
- Infotainment System 6-57 199
- Bluetooth (Navigation) 200
- Infotainment System 6-59 201
- 6-60 Infotainment System 202
- Infotainment System 6-61 203
- 6-62 Infotainment System 204
- 5 on the infotainment 205
- 5 hard key on the 206
- 5 hard key 207
- 6-66 Infotainment System 208
- Climate Controls 209
- 7-2 Climate Controls 210
- Climate Controls 7-3 211
- 7-4 Climate Controls 212
- Climate Controls 7-5 213
- Air Vents 214
- Driving and 215
- Operating 215
- Driving Information 216
- Defensive Driving 217
- Drunk Driving 217
- Control of a Vehicle 218
- Steering 219
- Off-Road Recovery 220
- Loss of Control 221
- Off-Road Driving 222
- Driving and Operating 8-9 223
- 8-10 Driving and Operating 224
- Driving and Operating 8-11 225
- 8-12 Driving and Operating 226
- Driving and Operating 8-13 227
- 8-14 Driving and Operating 228
- Driving and Operating 8-15 229
- 8-16 Driving and Operating 230
- Driving and Operating 8-17 231
- 8-18 Driving and Operating 232
- Driving on Wet Roads 233
- Highway Hypnosis 234
- Hill and Mountain Roads 234
- Winter Driving 235
- 8-22 Driving and Operating 236
- If the Vehicle is Stuck 237
- Vehicle Load Limits 238
- Driving and Operating 8-25 239
- 8-26 Driving and Operating 240
- Driving and Operating 8-27 241
- Starting and 242
- Retained Accessory 243
- Power (RAP) 243
- Starting the Engine 244
- Engine Coolant Heater 245
- Shifting Into Park 246
- Shifting Out of Park 247
- Parking Over Things 247
- That Burn 247
- Engine Exhaust 248
- Automatic 249
- Transmission 249
- 8-36 Driving and Operating 250
- Manual Mode 251
- Fuel Economy Mode 251
- Drive Systems 252
- Driving and Operating 8-39 253
- Parking Brake 254
- Brake Assist 254
- Ride Control Systems 255
- 8-42 Driving and Operating 256
- StabiliTrak System 257
- Cruise Control 258
- 5 to turn the cruise 259
- Object Detection 260
- Driving and Operating 8-47 261
- 8-48 Driving and Operating 262
- Rear Vision 263
- Camera (RVC) 263
- 8-50 Driving and Operating 264
- Driving and Operating 8-51 265
- 8-52 Driving and Operating 266
- Driving and Operating 8-53 267
- 8-54 Driving and Operating 268
- Fuel Additives 269
- Filling the Tank 270
- Filling a Portable Fuel 271
- Container 271
- General Towing 271
- Information 271
- Driving Characteristics 272
- Driving and Operating 8-59 273
- 8-60 Driving and Operating 274
- Trailer Towing 275
- 8-62 Driving and Operating 276
- Towing Equipment 277
- Conversions and 278
- Vehicle Care 279
- General Information 280
- Vehicle Care 9-3 281
- Vehicle Checks 282
- Vehicle Care 9-5 283
- Engine Compartment Overview 284
- Vehicle Care 9-7 285
- 9-8 Vehicle Care 286
- Engine Cover 287
- Engine Oil 288
- Vehicle Care 9-11 289
- Engine Oil Life System 290
- Automatic Transmission 291
- Engine Air Cleaner/Filter 291
- 9-14 Vehicle Care 292
- Cooling System 293
- Vehicle Care 9-17 295
- 9-18 Vehicle Care 296
- Engine Overheating 297
- 9-20 Vehicle Care 298
- Power Steering Fluid 299
- (2.4L L4 Engine) 299
- (3.0L V6 Engine) 299
- Washer Fluid 300
- Vehicle Care 9-23 301
- Brake Fluid 302
- Vehicle Care 9-25 303
- All-Wheel Drive 304
- Starter Switch Check 305
- Shift Lock Control 305
- System Check 305
- Ignition Transmission 306
- Lock Check 306
- Park Brake and P (Park) 306
- Mechanism Check 306
- Wiper Blade Replacement 307
- 9-30 Vehicle Care 308
- Headlamp Aiming 309
- 9-32 Vehicle Care 310
- Bulb Replacement 311
- Headlamps, Front Turn 312
- Signal, Sidemarker, and 312
- Parking Lamps 312
- Taillamps, Turn Signal 313
- Sidemarker, Stoplamps 313
- License Plate Lamp 314
- Electrical System 315
- Engine Compartment 316
- Fuse Block 316
- Vehicle Care 9-39 317
- Instrument Panel Fuse 318
- Vehicle Care 9-41 319
- 9-42 Vehicle Care 320
- Wheels and Tires 321
- Tire Sidewall Labeling 322
- Vehicle Care 9-45 323
- Tire Designations 324
- Tire Terminology and 325
- Definitions 325
- 9-48 Vehicle Care 326
- Vehicle Care 9-49 327
- Tire Pressure 328
- Tire Pressure Monitor 329
- 9-52 Vehicle Care 330
- Operation 331
- 9-54 Vehicle Care 332
- Vehicle Care 9-55 333
- Tire Inspection 334
- Tire Rotation 334
- Vehicle Care 9-57 335
- When It Is Time for New 336
- Buying New Tires 336
- Vehicle Care 9-59 337
- Different Size Tires and 338
- Uniform Tire Quality 339
- Wheel Alignment and Tire 340
- Wheel Replacement 341
- Tire Chains 342
- If a Tire Goes Flat 342
- Vehicle Care 9-65 343
- Tire Changing 344
- Vehicle Care 9-67 345
- 9-68 Vehicle Care 346
- Vehicle Care 9-69 347
- 9-70 Vehicle Care 348
- Vehicle Care 9-71 349
- 9-72 Vehicle Care 350
- Compact Spare Tire 351
- Jump Starting 352
- Vehicle Care 9-75 353
- 9-76 Vehicle Care 354
- Vehicle Care 9-77 355
- Towing the Vehicle 356
- Recreational Vehicle 356
- Vehicle Care 9-79 357
- 9-80 Vehicle Care 358
- Appearance Care 359
- 9-82 Vehicle Care 360
- Vehicle Care 9-83 361
- 9-84 Vehicle Care 362
- Interior Care 363
- 9-86 Vehicle Care 364
- Vehicle Care 9-87 365
- 9-88 Vehicle Care 366
- Service and 367
- Maintenance 367
- Scheduled 368
- Service and Maintenance 10-3 369
- 10-4 Service and Maintenance 370
- Service and Maintenance 10-5 371
- 10-6 Service and Maintenance 372
- Service and Maintenance 10-7 373
- 10-8 Service and Maintenance 374
- Maintenance Replacement Parts 375
- Maintenance Records 376
- Service and Maintenance 10-11 377
- 10-12 Service and Maintenance 378
- Technical Data 379
- Vehicle Data 380
- Technical Data 11-3 381
- Engine Drive Belt Routing 382
- Customer 383
- 12-2 Customer Information 384
- Customer Assistance 385
- Customer Assistance for 386
- Text Telephone (TTY) 386
- Online Owner Center 387
- GM Mobility 388
- Reimbursement Program 388
- Roadside Assistance 388
- Customer Information 12-7 389
- Scheduling Service 390
- Appointments 390
- Courtesy Transportation 390
- Customer Information 12-9 391
- Collision Damage Repair 392
- Customer Information 12-11 393
- Service Publications 394
- Ordering Information 394
- Reporting Safety 395
- Reporting Safety Defects 396
- Government 396
- Recording and 397
- 12-16 Customer Information 398
- INDEX i-1 399
- INDEX i-3 401
- INDEX i-5 403
- INDEX i-7 405
- INDEX i-9 407
- INDEX i-11 409
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